SoftProdigy Online Store

Anti-Spam Policy

Last Updated: December

SoftProdigy is strictly opposed to unsolicited bulk email (“spam”). We are committed to maintaining ethical marketing practices and protecting individuals and organizations from unwanted communications. This Anti-Spam Policy outlines our approach to email communication and the actions we take to prevent abuse.

Our Commitment Against Spam

SoftProdigy does not engage in, support or tolerate spam in any form. We only send email communications to individuals or businesses that have:

  • Explicitly requested information from us
  • Opted in via our website forms
  • Entered into a business relationship with us
  • Provided their contact details voluntarily for professional communication

We do not purchase, rent, harvest or use third-party email lists.

Acceptable Use of Email

Emails sent by SoftProdigy may include:

  • Responses to inquiries or service requests
  • Business communications related to projects or partnerships
  • Marketing emails sent only to opted-in recipients
  • Informational updates about our services (with opt-out options)

Every email sent by SoftProdigy includes accurate sender information and a clear purpose.

Prohibited Activities

The following activities are strictly prohibited:

  • Sending unsolicited bulk or commercial emails
  • Using misleading subject lines or false sender identities
  • Sending emails without a legitimate business purpose
  • Using automated email tools without recipient consent
  • Promoting SoftProdigy services through spam or deceptive methods

Any violation of these practices is treated as abuse.

Opt-Out & Unsubscribe

Recipients can opt out of our marketing communications at any time by:

  • Clicking the unsubscribe link in our emails (where applicable), or
  • Contacting us directly at abuse@softprodigy.in

We honor all opt-out requests promptly.

Reporting Spam or Abuse

If you believe you have received an unsolicited or suspicious email claiming to be from SoftProdigy,please report it immediately.

Email: abuse@softprodigy.in

When reporting, please include:

  • The full email headers
  • The sender’s email address
  • The date and time the email was received
  • A brief description of the issue

We investigate all abuse reports seriously and take appropriate corrective action.

Compliance With Laws & Regulations

SoftProdigy complies with applicable anti-spam and electronic communication laws, including but not limited to:

  • CAN-SPAM Act (United States)
  • GDPR (European Union)
  • Applicable IT and data protection laws

We continuously review and update our practices to remain compliant.

Third-Party Services

If third-party platforms or partners are used for communication, they are contractually required to follow anti-spam best practices and applicable laws. SoftProdigy is not responsible for spam sent by unrelated third parties falsely using our name.

Policy Violations

Any employee, contractor, or partner found violating this Anti-Spam Policy may face:

  • Immediate suspension of email privileges
  • Termination of contracts
  • Legal action, where applicable

Contact Information

For questions regarding this policy or to report abuse:

SoftProdigy

Website: https://softprodigy.in

Email: abuse@softprodigy.in